FAQs

Are you able to cater for special requests?

We will always try our best to accommodate special requests made by our customers. If you would like our chefs to cook any dishes to order, please ask your server and we will do our best to cater for you. Please appreciate that we do get very busy at times, so this may not always be possible. The Manager will try to accommodate any reasonable request made by a late-comer 30 minutes prior to closing if staff are available. If you are celebrating a birthday or any other occasion and wish to bring your own cake, simply give us a ring and let the restaurant manager know. Alternatively, you can leave a note on our reservation system if you are booking online.
Do you offer discount to large groups?
What if I am allergic to certain ingredients or have food intolerance?
Why are some certain dishes available at dinner but not at lunch?

Having carried out a thorough market research, the results indicated that the majority of our customers preferred a ‘quick snack’ option during their lunch break. Therefore, it was decided to only offer an extended menu in the evening, including the Live Cooking Stations. This decision reflects having a reduced rate during lunchtime. If there is a particular dish you’d like to enquire about, please contact your nearest restaurant directly.
Are there vegan dishes available?
Is the food in the restaurant Halal?
Can I make a reservation via telephone?
Can you warm up milk for my baby/child?

Unfortunately, we are unable to heat up baby food or milk bottles. Your safety is our priority and we wouldn’t want to harm you or your child in any way as we cannot guarantee the right temperature for baby food or milk.

However, if required, we can bring you a bowl of hot water to your table so that you can heat up your baby food or milk bottles yourself.
Something wasn't quite right, who can I speak to?

We’re sorry to hear that. Please do let us know if anything wasn’t quite right and we will do our best to sort it out. In the first instance, you should speak to the restaurant Manager. If you feel you haven’t been heard, feel free to contact us via our Feedback form which is located at the bottom of the page.

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